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Home Improvement
Home Improvement

home improvement

We help consumer renovation brands, trade businesses and building product manufacturers generate better-quality leads, improve marketing efficiency and build long-term brand strength.

High-value decisions in renovation and building products require careful research. Brands often serve multiple audiences at once, from homeowners and trade professionals to distributors and specifiers, each with different needs.

We help organisations create seamless product discovery and specification journeys, both online and in-store, turning awareness into qualified demand and measurable growth through research-led insight, digital experience design, and performance marketing.

The reality
FOR MARKETING LEADERS

Brands across renovation, interiors and building materials sit at the intersection of aspiration, practicality and performance and growth in this sector is rarely straightforward. Demand fluctuates, competition is intense and long sales cycles can obscure what’s really driving revenue.

You may recognise some of these challenges.

Measuring true marketing and brand impact

With investment spanning paid media, brand campaigns and above-the-line activity, proving what’s driving pipeline and revenue is complex. Offline sales, showroom visits and distributor transactions rarely show up cleanly in dashboards, making full-funnel attribution difficult.

Connecting online and offline journeys

Customers research online but convert in showrooms, through trade partners or via distributors. If the digital experience doesn’t support that transition seamlessly, performance and customer confidence suffer.

Multiple audiences with competing needs

Homeowners want inspiration and reassurance. Trade partners want technical detail. Specifiers want certainty and proof. A single, generic journey won’t serve them all.

Lead quality vs lead volume

More enquiries don’t always translate into sales. Qualification, nurturing and conversion are as important as acquisition.

Balancing direct demand with distributor relationships

Driving direct-to-consumer interest while protecting distributor and retail partnerships can create tension. Marketing must build brand preference without undermining channel relationships, aligning commercial goals across competing agendas.

Reliance on third-party platforms

Aggregators, comparison sites and retail partners often sit between you and your customer, limiting brand control, data ownership and margin visibility.

How we help

We’re an award-winning digital experience and performance marketing agency with over 17 years’ experience supporting brands across home improvement, building products, interiors and trade sectors.

  • B2C Website of the Year
  • Best Umbraco Partner Solution
  • Best Umbraco Commerce Solution
  • The Drum Digital Industries Award for Retail

We help brands design digital experiences that support product discovery, specification journeys, in-store engagement and trade relationships, all while delivering measurable commercial impact.

About our approach

Proof it works

Our partnerships in home improvement go back years, and we’ve helped some of the UK’s biggest brands modernise, compete, and grow.

Ronseal

+39%

increase in leads

Valspar

23.4%

66% increase in conversions

Camira Fabrics

20:1

ROI

House of Rohl

245%

increase in #1 keyword rankings

HOW WE SUPPORT

Home improvement spans national consumer brands, multi-region trade networks and product manufacturers operating across complex distribution ecosystems. Each requires scale, coordination and commercial clarity, not just lead generation.

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Manufacturer and specification-led brands

Building materials, product suppliers and specification-led brands

Product and specification brands operate across layered B2B and B2B2C routes to market, often influencing rather than owning the final transaction. Marketing must support distributors, educate specifiers and build brand preference among end customers, all while proving ROI.

These organisations also require strong digital product experiences, from technical content and specification resources to product discovery tools and digital catalogues that help architects, designers and buyers make informed decisions.

Consumer home improvement brands

Kitchens, bathrooms, glazing and renovation brands

Consumer home improvement brands compete in high-consideration, high-cost acquisition environments. Growth depends on brand authority, performance efficiency and tightly optimised conversion journeys across showrooms, partners and digital platforms.

We also design digital experiences that support confident purchasing decisions, from product visualisation and configurators to showroom support tools and content journeys that guide customers from inspiration through to purchase.

Trade and professional networks

Multi-location trade brands, franchise groups and national installer networks

Larger trade brands face a different challenge: maintaining consistent demand and brand control across regions, branches or franchise partners. Lead flow must be stable, measurable and fairly distributed, without over-reliance on third-party platforms.

We help enterprise trade networks build scalable demand generation strategies, strengthen regional visibility without fragmenting brand equity, and create centralised measurement frameworks that provide leadership with clear performance oversight.

Talk to someone who understands home improvement.

Your products are built to last. Your digital growth strategy should be too.

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Award winning digital

If you’re after a winning strategy, an immersive digital experience, or performance marketing that delivers bar-raising results, you’ve come to the right place.

Our awards
Contact us

Speak to a specialist.

Your clients trust you with their most important decisions. Your digital presence should earn that trust too.